Connect Docket Demand MCP to ChatGPT, Claude, and Other MCP Clients

Last updated: July 28, 2026

Use Docket Demand MCP with any compatible AI client that supports MCP. Analyze Docket Demand Capture Agent performance, visitors, accounts, and conversations.

Docket Demand MCP only reads data. It cannot create, change, or delete data in Docket.

The connection uses the workspace and permissions of the Docket user who authorizes it.

What Docket Demand MCP Can Access

  • Docket Demand Capture Agents and their performance

  • Captured visitors and leads

  • Accounts that engaged with your Demand Capture Agents

  • Conversation summaries, qualification status, pain points, and next steps

  • Transcripts and recordings when your Docket permissions allow access

Before You Start

You need:

  • Access to the Docket workspace you want to query

  • An MCP client that supports remote HTTPS servers and OAuth

  • Permission to add a custom connector or MCP server

Some clients require an administrator or workspace owner to enable custom connectors. Review the data and connector policies for the client before enabling workspace access.

Copy the Docket Demand MCP URL

  1. Open Docket.

  2. Go to Settings.

  3. Select the MCP tab.

  4. Under Docket Demand MCP, select Copy URL.

The production server URL is:

https://demand-mcp.app.docketai.com/mcp

Use Copy URL whenever possible so you do not enter an outdated endpoint.

Connect from ChatGPT

ChatGPT labels custom MCP connections as apps.

  1. Open ChatGPT in a web browser.

  2. Go to Settings → Apps.

  3. Open Advanced Settings.

  4. Enable Developer mode, if required.

  5. Select Create.

  6. Enter Docket Demand MCP as the name.

  7. Paste the MCP Server URL copied from Docket.

  8. Select OAuth as the authentication method.

  9. Accept the acknowledgement shown by ChatGPT.

  10. Select Scan Tools.

  11. Complete the Docket authorization flow.

  12. Wait for the tool scan to succeed.

  13. Select Create.

Your ChatGPT plan, workspace role, and administrator settings determine whether you can create a custom app. See the OpenAI developer mode documentation for current requirements.

To use the connection, start a chat and add Docket Demand MCP from the Apps menu.

Connect from Claude

Claude labels remote MCP connections as custom connectors.

Individual Claude Plans

  1. Go to Customize → Connectors.

  2. Select + → Add custom connector.

  3. Enter Docket Demand MCP as the connector name.

  4. Paste the MCP Server URL copied from Docket.

  5. Select Add.

  6. Select Connect.

  7. Complete the Docket authorization flow.

Claude Team or Enterprise

An organization owner must add the connector first:

  1. Go to Organization settings → Connectors.

  2. Select Add.

  3. Choose Custom → Web.

  4. Enter Docket Demand MCP as the connector name.

  5. Paste the MCP Server URL copied from Docket.

  6. Select Add.

After the owner adds the connector, each user must connect a Docket account:

  1. Go to Customize → Connectors.

  2. Find Docket Demand MCP.

  3. Select Connect.

  4. Complete the Docket authorization flow.

See the Claude remote MCP connector guide for current plan and administrator requirements.

To use the connection, select + → Connectors and enable Docket Demand MCP.

Connect from Another MCP Client

Enter these values when the client asks for a custom MCP server:

  • Name: Docket Demand MCP

  • Server URL: https://demand-mcp.app.docketai.com/mcp

  • Connection type: Remote MCP or Streamable HTTP

  • Authentication: OAuth

Complete the Docket authorization flow when prompted.

The client must support remote MCP servers and OAuth. If the labels differ, check the client documentation for custom connector setup.

Example Prompts

  • "Compare our Demand Capture Agent performance for the last 30 days with the previous 30 days."

  • "How many qualified visitors were captured in the last 30 days? Group them by account."

  • "Summarize conversations from the past seven days and group the common pain points."

  • "Which conversations resulted in booked meetings this month?"

  • "Show the recent conversations and next steps for this visitor."

Include a date range, Demand Capture Agent, visitor, or account when it helps narrow the request.

Troubleshooting

I Cannot Add the Connector

Check your client plan, workspace role, and administrator settings. Ask your workspace administrator to enable custom connectors when required.

The Client Cannot Connect or Scan Tools

  • Copy the MCP Server URL from Docket again.

  • Confirm the complete URL ends with /mcp.

  • Remove any extra spaces from the URL.

  • Confirm the client supports remote MCP servers and OAuth.

  • Retry the Docket authorization flow.

Authentication Does Not Complete

  • Confirm you selected the correct Docket workspace.

  • Allow the authorization window to open.

  • Disconnect and reconnect Docket Demand MCP from the connector settings in the client.

The Connection Returns No Results

  • Confirm you authorized the intended Docket workspace.

  • Add a date range or another filter to the request.

  • Confirm the requested Demand Capture Agent, visitor, or account exists in Docket.

For more help, contact Docket Support.